Service Level Agreement Hse

The creation of service level agreements between NDTP and the various training organizations is a formal process. NDTP strives to take a collaborative and realistic approach in the development of these agreements. There are two annual AA review meetings where stakeholders, both internal and external, can discuss the results of the agreement from previous years and look forward to achieving the results of the current year. Stakeholder participation will be encouraged at this meeting, as results will be defined and verified and key priorities will be identified. . . .